1. Interpretation and Definitions

Interpretation: Words with initial capital letters hold specific meanings, regardless of singular or plural forms.

Definitions:

• Account: A personal account created to access the Service.
• Cookies: Small files that store browsing information.
• Personal Data: Any information capable of identifying you.
• Service: Refers to the Website and associated services.
• Usage Data: Automatically collected data from interactions with the Service.
• You: The person accessing or using the Service.

2. SMS Communication Consent

Your Consent: By consenting to receive SMS communications, you acknowledge that the phone numbers collected for this purpose will not be shared with third parties for marketing purposes. These numbers are used solely for sending you relevant notifications.

Types of Messages: Upon agreeing to receive SMS communications, you may get messages regarding:

• Appointment reminders
• Follow-up messages
• Billing inquiries
• Exclusive promotions (where applicable)

Example Message: "Reminder: Your appointment with Dr. John Doe at ABC Clinic is on January 25, 2025, at 10:00 AM. Reply STOP to opt-out."

Message Frequency: The frequency of messages varies based on the type of communication. Example: "You may receive up to 2 SMS messages per week about your appointments or account status."

Fees for SMS Messages: Standard message and data rates may apply according to your mobile carrier's pricing plan. These fees could differ for domestic and international messages.

How to Opt-In: You can opt-in to receive messages from us via:

• Verbal consent during a conversation
• Submission of an online form
• Filling out a paper consent form

How to Opt-Out: You can stop receiving SMS messages at any time. Simply reply with "STOP" to any message you receive. You can also contact us directly to remove your number from our list.

Need Help? If you need assistance with SMS communication, reply with "HELP" or contact us directly at Info@otrsolutions.site or call (302) 276-0440.

Additional Options: You may also choose not to check the SMS consent box on any forms if you do not wish to receive messages.

Standard Messaging Disclosures:

• Message and data rates may apply depending on your carrier.
• You can opt-out at any time by replying "STOP".
• For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions.
• Message frequency may vary based on the nature of the communication.

3. Use of Personal Data

We use the data collected through SMS and other means to:

• Provide our service and ensure smooth operation.
• Respond to your inquiries and requests.
• Offer updates, promotions, or offers where applicable.

4. Retention and Deletion of Your Data

Your personal data is retained as necessary for the purposes outlined in this policy. You may request the removal of your data by contacting us at any time.

5. Contact Us

If you have any questions or need further assistance, feel free to contact us:

• Email: Info@otrsolutions.site
• Phone: (302) 276-0440